Your family's story is never truly finished. Renewing your Remento subscription means you can keep capturing, editing, and preserving the moments that matter without missing a chapter.
Here's what renewing makes possible:
More time to record. Life gets in the way. Whether your storyteller got a late start, took a break, or simply has more to say, renewing gives them the runway to keep going at their own pace, in their own voice.
More time to perfect the written stories. Recording is just the beginning. Renewing keeps editing unlocked so you can refine each story, adjust the tone and perspective, and make sure every word feels exactly right before it goes to print.
Add and edit photos. Photos make stories come alive. With an active subscription, you can add, swap, or update photos in your current book, making it richer and more personal. Or you can simply build out the digital version for the whole family to enjoy.
Start a whole new book. Want to go deeper on a specific chapter of life - a career, a decade, a place? Renewing gives you unlimited new projects, so a single storyteller can have multiple books, each focused on a different part of their story.
Here's what you keep with an active subscription:
Features | No active subscription | Active subscription |
View existing recordings | ✔️ | ✔️ |
Read existing stories | ✔️ | ✔️ |
Order books | ✔️ | ✔️ |
Send new prompts | ❌ | ✔️ |
Record new stories | ❌ | ✔️ |
Edit existing stories | ❌ | ✔️ |
Use AI- writing assistant | ❌ | ✔️ |
Add, remove, or change photos | ❌ | ✔️ |
Start new projects for an existing storyteller | ❌ | ✔️ |
Add new storytellers | ❌ | ✔️ |
Renewing keeps the conversation going - new prompts, new recordings, new stories, and the ability to shape every detail before your next book.
Save on Your Renewal
We want to make it easy to keep going. Here are two ways to renew for less:
Seasonal promotions — We occasionally run renewal discounts. Check your email to see if you're eligible.
Share your story, renew for free — Post about your Remento experience on Facebook, Instagram, X (Twitter), Threads, or LinkedIn, then send our team a screenshot and a link. We'll take care of the rest.
To qualify for the social media renewal, your post must be public and tag our official account so we can verify it:Instagram or TikTok: @getremento
Facebook: @Remento
Renewal Pricing
Your subscription can renew annually (the best value) or monthly if you prefer flexibility. Pricing is shown below:
How to Renew
You don't need to do anything — your subscription renews automatically. The original purchaser's payment method is charged one year after the gift delivery date (or one year after purchase, if Remento wasn't a gift).
Want to switch to monthly billing?
Go to My Account
Select Manage Subscription
Choose the Monthly plan and confirm
Where to find your renewal date:
If you purchased Remento: check My Account
If someone else purchased it for you: check Project Settings
How to Update Your Payment Method
Only the original purchaser (Host) can update the payment method. If someone else would like to cover the renewal, coordinate with the Host to update the card before the charge date.
Go to My Account
Under Subscription details, tap Reactivate subscription
Choose annual or monthly, then submit
How to Cancel Auto-Renewal
You can cancel at any time — no penalties.
Go to My Account
Select Manage Subscription
Select Cancel auto-renewal and follow the steps
You'll retain full access to all features until the end of your paid period.
Changed Your Mind? Reactivate Anytime
Your family's book is never truly closed. If you've cancelled, you can always come back — all your content will be right where you left it.
Go to My Account
Select Manage Subscription
Select Resume Subscription and follow the steps
Your new subscription starts the day you reactivate, restoring full access immediately.
Frequently Asked Questions
If I cancel, when do I lose access to features? You retain full access to all features until your paid subscription period ends, even if you cancel before that date.
Will the QR codes in my printed book still work if I cancel? Yes — you can always scan the QR codes in your Remento book to access your original recordings.
Can I still order more books after canceling? Yes, you can order copies of your book at any time.
Can I resubscribe after canceling? Yes, anytime. Your new subscription starts the day you renew and restores full access to all features.
Can I pause my subscription instead of canceling? We don't currently offer a pause option, but you can cancel and resubscribe whenever you're ready.
Will I lose my stories if I don't renew? No — all your existing stories and projects remain safely stored and viewable, even without an active subscription.
Can the billing owner be changed? Not at this time. Billing is tied to the original purchaser (Host) account. If you're not the Host, we recommend coordinating with them to update the payment method using the instructions above.
