Currently, Remento only offers standard shipping speed.
Your beautifully crafted Remento book takes approximately 21 business days to print and deliver once you place your order.
Timeline starts when you order your book
The 21-business-day countdown begins the moment you click "Order Books" in your Remento account, not when you finish recording stories. This means you can continue adding new stories while your current book is being printed.
Tracking your order
Once your book ships, you'll receive:
Tracking confirmation email
Direct link to monitor delivery progress
Estimated delivery date
Order status: Check your account dashboard for real-time updates on your book's progress, or view detailed order information in "View past orders" under the Order Books tab.
Click "View Details" to see complete order information, including tracking details
💡Pro tip: Order at least 4-5 weeks before birthdays, holidays, or special events to ensure timely delivery.
Frequently Asked Questions
Can I change my shipping address after ordering? You have 48 hours after placing your order to request address changes. After this window, books are in production, and addresses cannot be modified.
What if my book is damaged during shipping? We stand behind the quality of every book. If your book arrives damaged, just contact our support team with photos of the damage.
Can I order multiple books to different addresses? Yes! Each shipping address requires a separate checkout, but you can send books to as many different locations as needed. Just click the Reorder button.
Do you offer expedited shipping? Currently, we only offer standard shipping (21 business days). We're working on faster options for future availability.
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