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How to Redeem a Gift Card

Use your gift card to start preserving your family’s stories with a Remento subscription—no writing required.

Updated over 2 weeks ago

Congratulations! You have a Remento credit, which means you can turn your memories into a beautifully crafted storybook, without writing a single word. Best of all, you’ll have full control over the project, from start to finish, just follow the steps below to apply your code and begin your project.

  1. Go to remento.co and click "Buy Now"

  2. Set up your project details

  3. At checkout, enter the code in the Add promotion code field

  4. Click "Apply" and verify your savings appear

  5. Complete your purchase then click on Subscribe

Why do I need to enter a credit card when redeeming a gift card?

We require a credit card during gift card redemption to complete your account setup. Here’s why:

  • For a seamless experience later: If you choose to continue using Remento after your gift card period ends, your subscription can renew automatically—no extra steps needed.

  • No charges today: You won’t be charged at sign-up. Your gift card fully covers your access unless you choose to purchase add-ons not included in the gift.

Rest assured, your card is only used if you decide to upgrade or extend your subscription in the future.

💡 If you’d prefer not to renew automatically, you can turn off auto-renewal or update your payment details anytime by going to My Account → Manage Subscription.

What if I forgot to use my gift card during checkout?

If you forgot to use your gift card, our Customer Support team will be happy to assist. Please ensure that you have the following details:

  • Your promo code or gift card number

  • Your order ID or copy of your receipt

We’ll review your information and assist with resolving the issue.

Frequently Asked Questions

Can I use both a promo code and gift card together? No, you can only use one discount method per order. If you have both, use whichever gives you the better deal

Do gift cards expire? No, Remento gift cards don't expire. You can use them whenever you're ready.

I see an error saying "This code is invalid." What does this mean? This typically means the code has already been used. If you believe this is an error, please contact us and we’ll be glad to assist.

Need more help? Send us an email at <a href="mailto:support@remento.co" target="_blank" rel="nofollow noopener noreferrer">support@remento.co</a>

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