Remento Help Center
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Go to Remento
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English
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English
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Getting started
Getting started
27 articles
Account setup
How do I get set up as a host?
How to I get set up as a collaborator?
How do I get set up as a storyteller?
How do I purchase or redeem a gift card?
How do I change my storyteller's email address?
Navigating Remento
What are the different parts of Remento?
Inviting collaborators
How do I invite collaborators?
Can I share a single story with others?
What is a poll and how do I create one?
Adding prompts
How do I add a prompt?
How do I manage my prompt queue?
Who can add prompts?
How do I pause the sending of prompts?
How do I send a prompt (or record a story) on demand?
Recording memories
How do I record a memory?
Can I re-record or add more content to a submitted recording?
Can I delete a recording?
Share a reaction
How do I share a reaction?
Written stories
Can I change the perspective or length of a written story?
Can I edit the written stories Remento creates?
How do I add or remove a photo to an existing recording?
Settings
How do I download or backup my content?
How do I adjust my notification preferences?
Troubleshooting
What do I do if I see "Private browser detected"?
What do I do if I decline camera/microphone permissions?
What do I do if I experience an error uploading my video?
What do I do if I see a "Story processing..." screen?