Change the date, time, or frequency of prompts
By default, Remento sends storytelling prompts every Wednesday. However, you can easily change the day, frequency, and time that prompts are sent.
To change your prompt date, time, or frequency:
Visit your Project Settings
Go to the Prompt Settings section
Select the Edit prompt settings link
Select the days of the week you would like to receive prompts and update the time you would like the prompt sent (pictured here).
Tip: To receive a prompt every day, select all 7 days of the week.
Frequently Asked Questions (FAQs)
Can I pause the sending of prompts?
Yes, you can pause the sending of prompts in the project settings page. Click here for step-by-step instructions.
Can I send prompts on-demand / instantly?
Yes! You don't need to wait until the day when your prompts are set to be sent to record. Tap "Send Now" next to the prompt to send it immediately. If that option is not available, double check that your storyteller's gift has already been delivered. Click here for more information.
How do I update my time zone?
To update your time zone, visit your account settings. We send out prompts in the time zone selected for the Storyteller's account.
How do I update my Storyteller's time zone?
To update your Storyteller's time zone, navigate to Project Settings, find the storyteller section, select the Edit storyteller details link, and adjust the time zone.