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Can I change how often Remento sends prompts?
Can I change how often Remento sends prompts?

This article explains how to have prompts sent out more often or on a specific day of the week.

Updated this week

Remento allows you to answer prompts anytime by logging into Remento and selecting to Record prompts from the Prompts Queue.

Some people are eager to move faster on their book and would like to get prompts sent more frequently. If you or your Storyteller would like to receive emails or text messages with prompts more than once a week, you can make this change in your Project Settings.

How to update when the Storyteller receives prompts:

  1. Login and visit your Project Settings

  2. Go to the Prompt Settings section

  3. Select the Edit prompt settings link

  4. Select the days of the week you would like to receive prompts and update the time you would like the prompt sent (pictured here).

Tip: To get a prompt every day, select all 7 days of the week. To get a prompt twice a week, select the two days that are best for you.

How do I update my time zone?

To update your time zone, visit your account settings. We send out prompts in the time zone selected for the Storyteller's account.

How do I update my Storyteller's time zone?

To update your Storyteller's time zone:

  1. Find the Storyteller section

  2. Select the Edit storyteller details link

  3. Select or search for your Storyteller's time zone. This will help us to send notifications to them at a good time for them.

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