How do I log in to my Remento account?
Logging into your Remento account involves a simple process that uses email for authentication, without requiring a password. Here’s a comprehensive guide to help you access your account under various circumstances.
Quick Start: Access Your Account in 3 Steps!
To log into your Remento account, follow these steps:
Go to web.remento.co
Enter your email address and click "Continue."
Check your email and click "Sign in to Remento."
You'll be logged in automatically. It's that simple! Note: If you see a ‘Continue with Google’ option, simply ignore it and enter your email address instead. Remento uses secure email links for access.”
⚠️ Important: You must click the sign-in link on the same device where you requested it.
Troubleshooting Common Issues
Sign-in link not received
If you have not received a sign-in link, check these locations first:
📧 Spam/Junk folder - this is the most common issue
📧 Promotions tab (Gmail users)
📧 All Mail folder (Gmail users)
Still not there?
Wait 5-10 minutes (sometimes there's a delay)
Check that you're using the correct email address
Try requesting a new login email
Logged in with the Wrong Email Address
If you've accidentally signed in with an incorrect email:
Log out of the current account.
Return to web.remento.co and enter your correct email address.
Click "Continue," then check your email inbox for the sign-in email.
Open the email and click the "Sign in to Remento" button to access the correct account.
No Email Access on Your Device
If your device does not have email set up, but you need to log in:
Use a browser app, such as Chrome or Safari, to access your email inbox through your email provider's website.
Locate the sign-in email from Remento.
Tap the sign-in link within the email to access your account.
Best Practices for Seamless Login
Always use the email address linked to your Remento account.
Ensure that your email inbox is accessible on at least one device.
Bookmark web.remento.co for quick access.
For a smooth login experience, always click the sign-in link on the same device where you requested it.
By following this guide, you can log into your Remento account quickly and resolve common login issues effectively.
Frequently Asked Questions
Do I need a password to access my account?
No, Remento doesn’t require a password to log in. You’ll receive an email with a secure link—simply click it to access your account.
Why am I getting a “No active account found” error?
This error usually means that you’re trying to log in with an email address that isn’t linked to an active Remento account. If your account was gifted to you, we recommend checking with the person who sent the gift to confirm which email address they used.
If you’ve received a Remento gift card but haven’t redeemed it yet, you’ll need to complete the redemption and account setup process first before you can log in. Check this article for more information: 🔗 How to Redeem a Gift Card.