When you purchase Remento, you're investing in a complete storytelling experience that works for an entire year. Here's exactly what's included:

Each additional storyteller costs a one-time $99 fee and includes full-year access plus one book credit. Adding a Storyteller resets your renewal date for ALL Storytellers to one year from the date of addition.

Extra copies of your book: Additional copies of your book are available as hardcover editions (up to 200 pages each) for $69 (USD) per copy. If you’d like to expand your book, you can increase it to up to 380 pages for an additional $30 USD.

E-books: Share your stories digitally with an e-book version. Includes the same beautiful formatting and QR codes linking to original recordings.

Professional photo digitization: Add Legacybox photo digitization service to convert your old physical photos into digital files you can include in your Remento book. Pricing varies by quantity selected. This add-on is only available within the US.

Remento Workbook: A helpful guide designed for storytellers to get started with recording their stories in Remento. It provides prompts, structure, and tips to make the storytelling process easier and more enjoyable, especially for those who prefer a bit of guidance before recording.

Remento Family Conversation Cards: A thoughtful deck of conversation cards designed to spark meaningful stories, laughter, and connection with the people you love most.

Remento StoryFrame

StoryFrames turn your favorite Remento stories into a beautiful keepsake featuring a photo and a QR code that connects back to the story.

The first year includes everything needed to capture and preserve meaningful memories. After the first year, the optional subscription keeps everything going smoothly, enabling the storyteller to continue creating new prompts, recording new memories, and transforming those recordings into beautifully written stories. These features require ongoing support, and the subscription helps provide that experience.

If the project host has finished creating the book, they can turn off automatic renewal to avoid further charges. They will still retain access to all the memories and content already created.

If they decide to continue and extend the project, the following renewal options are available.

Learn more here: Why is Remento a subscription, and what happens if I don't renew?

We can ship Remento books to multiple countries. You can view the full list of available destinations here: Where does Remento ship books (internationally)?

We offer a 30-day money-back guarantee on initial purchases, and you can cancel your subscription at any time through your "My Account" settings (see how). When you cancel, you keep full access until your current subscription period ends, and you can resubscribe anytime to regain all features.

What if my book exceeds 200 pages?

Books over 200 pages can still be created and printed using your included credit or by ordering separately.

How long does book printing take?

Standard shipping delivers hardcover books approximately 21 business days after ordering.

Can I start multiple projects for one Storyteller?

Yes! You can create unlimited projects for any Storyteller. You only pay when ordering printed books.

What happens after my subscription expires?

You can cancel your renewal at any time, and you will never lose access to your existing recorded content.

Will I be charged a renewal fee for multiple subscriptions if I purchased Remento for multiple people?

No, you’ll only be charged a single renewal fee regardless of how many Storytellers you’ve added.

How does renewal billing work with multiple Storytellers?

Renewal billing is applied once per account, even if you have multiple Storytellers.

Can I pause my subscription?

Pausing isn’t available, but you can cancel and resubscribe anytime to regain access.

What are my options for renewing my Remento subscription?

You can renew your subscription on an annual or monthly basis, regardless of how many Storytellers are included.

Will I lose my stories if I don’t renew?

No. All stories remain safely stored and viewable; you just won’t be able to create new content until you resubscribe.

How often does my annual subscription auto-renew?

Annual subscriptions auto-renew 12 months after the start date of your most recent purchase or gift delivery.

What happens to my subscription date when I add a new Storyteller?

Adding a new Storyteller restarts your digital subscription. For example, if your initial subscription started on January 1, 2024, and you add a new Storyteller on March 1, 2024, your new renewal date becomes March 1, 2025.