Each Storyteller needs their own Remento subscription and unique email address. The Storyteller is the person who will be recording their memories.
Adding Multiple Storytellers
You can give Remento to multiple people and manage all of their projects within the same account. This makes it easy to work with both parents or other friends and family on projects all at the same time. Here's how to set up multiple storytellers:
Purchase and set up Remento for your first Storyteller
Return to your account and select "Gift Remento" from the main menu
Complete checkout for each additional storyteller separately
Pro Tip: Adding a new Storyteller resets your subscription renewal date and gives you more time for all Storytellers to keep recording stories. For example, if you add a Storyteller on March 1, 2025, your new renewal date for all Storytellers becomes March 1, 2026.
Managing Shared Email Addresses
Your Storytellers need to have unique email addresses to receive the weekly prompts and other notifications. If your Storytellers share the same email address, you have two simple solutions:
Option 1: Create a New Email Account (Recommended)
Set up a free email account through Gmail, Outlook, Yahoo, or another provider
Optional: Set up email forwarding to their main inbox
Use this new email for their Remento account
Option 2: Use Email Aliases (for Gmail or Outlook users)
Gmail and Outlook users can create email aliases using the "+" symbol. This is a seamless way for your Storyteller to receive two separate emails from Remento. Here's an example of how you create an email alias:
Original email: storyteller@gmail.com
Alias example: storyteller+remento@gmail.com
It's important that you use the alias when signing up your new Storyteller or you can adjust their email in project settings.
Note: With email aliases:
All emails will be delivered to the original inbox
The recipient may receive duplicate notifications
You can use any text after the "+" (must be alphanumeric)
Frequently Asked Questions
Can I have two people contributing their stories to the same book?
No, Remento is designed to have one Storyteller per book.
Is there a reduced rate for purchasing multiple subscriptions at the same time?
Yes, if you're ordering 3 or more Remento book accounts, we can send you a reduced rate. Please contact our support team at support@remento.co and let them know how many accounts you would like to set up so we can share more about our bulk pricing.
💌 Need more help? Get support from our friendly customer support team by sending us an email at support@remento.co