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What if my storyteller has trouble speaking?
What if my storyteller has trouble speaking?
Updated over a week ago

What do I do if my storyteller has broken English?

We use a best-in-class automated transcriber that has >90% accuracy. Though that accuracy can drop with accents, the good news is that as long as the transcription service picks up the major words of the story, it's been pretty great at creating magical titles and summaries for our customers. You currently don't see the transcript itself, but rather, a title and summary that you can edit alongside the ability to hear or view their recording.

Here's the editing in action:

The short answer: you have total control to edit the written stories, and you'll always be able to hear them tell the story in their own voice without it impacting what's written.

What do I do if my storyteller has trouble speaking?

You can still use Remento even if your storyteller has difficulty speaking. Currently, Remento supports audio-only or video recordings for creating stories. Here are some options to consider:

  1. Video recording using sign language: If the storyteller is proficient in sign language, they can record their story using sign language in a video. However, please note that Remento doesn't currently offer transcription services for sign language.

  2. Proxy speaker: You might consider using a proxy speaker. This means someone else can narrate the story on behalf of the storyteller, perhaps following their guidance or script.

  3. Editing capabilities: Remember, after recording, you can still edit the title or story to ensure it accurately reflects the storyteller's intentions, as shown in the previous section.

While Remento doesn't currently support uploading pre-existing content or written stories, these alternatives can help in capturing and preserving valuable stories.

What do I do if my storyteller is is blind or deaf?

We understand the importance of inclusivity, especially when it comes to cherishing family memories. We're committed to making our service accessible to everyone, including those who are blind and/or deaf. While we're still exploring the best ways to support these needs, please know that enhancing accessibility is a priority for us. We value your patience and input as we work towards making Remento a platform where every family member can share and cherish memories together.

We highly value feedback and suggestions from our users, as they play a crucial role in our growth and development. If you have any ideas or recommendations on how we can make Remento more inclusive or user-friendly, please don't hesitate to share them with us. Your input is invaluable in helping us create a more inclusive and comprehensive storytelling experience for everyone.

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