What types of prompts can I add?
The prompts your storyteller receives are the key to great stories and the foundation for an amazing book. That’s why we’ve made it easy to select prompts designed to inspire unforgettable reflections.
With Remento, you can choose to:
Upload photos: Use a photo to inspire reflections about a moment and its meaning. Photos from childhood, pictures of a major family milestone, or snapshots of family heirlooms are each bound to delight your storyteller when they sit down to record.
Select questions from our bank: We’ve worked with memory scientists and professional storytellers to create questions designed to inspire the recollection of great stories. Customize these questions to make each one feel personal to your storyteller.
Write a question of your own: Craft your own question about specific moments from their life and the people you know who shaped it.
How do I add prompts?
Log in to https://web.remento.co/
From the Prompts tab, tap Add prompts:
Next, you’ll select whether you'd like to start with a photo prompt or a question prompt.
How do I add a photo prompt?
After selecting "Add Prompt," choose "Photo Prompt" from the options
Upload your photo directly from your device, or connect to Facebook, Instagram, or Google Drive for seamless access
Craft your question or select from suggested prompts that pair well with photos
Preview and save your prompt—it will automatically be added to your upcoming queue
Here's what that looks like in action:
💡Tip: Upload a photo from your device, or easily import one using our Facebook, Instagram, or Google Drive integration.
How do I add a question prompt?
You can select and customize questions from our question bank, or you can create your questions completely from scratch.
Select "Question Prompt" from the "Add Prompt" menu
You can also write your prompt directly
Browse the question bank by category or search for specific topics
Customize the question to make it personal to your storyteller
Review your selection and adjust the wording as needed
Save to add it to your storyteller's prompt queue
Within a few seconds, you'll see your custom prompts in your prompt queue:
Polling prompts: Let the whole family decide together
Polling prompts are Remento's newest feature that transforms prompt selection into a collaborative family experience. Instead of choosing questions yourself, you can create polls where family and friends vote on what they most want to hear about. What is a poll, and how do I create one?
How do I edit a prompt?
Log in to https://web.remento.co
Find and open the desired prompt from the To be sent section.
Edit the question as desired.
Tap the Save button.
How do I delete a prompt?
Here's how you can delete a prompt from either the 'In progress' or 'To be sent' sections of your upcoming prompts:
Log in to https://web.remento.co/
Navigate to the Prompts page
Find the specific prompt under the "Sent" or "To be sent" categories
Tap to open the prompt
Tap the three-dot menu in the upper-right corner
Select Delete prompt
In the confirmation dialogue, press the Delete prompt to finalize the action
Here's what that looks like in action:
How do I switch the photo of a photo prompt?
Swapping a photo is very similar to editing the text. Here’s how:
Log in to https://web.remento.co
Find and open the desired prompt from the Prompts page in the To be sent section.
Tap the Pencil icon to change the photo.
Find and upload the desired photo.
Tap the Save button.
After the photo has finished uploading, you’ll see the updated prompt on the screen.
How do I reorder prompts?
Remento is built to be flexible to your needs and desires. This means that before a prompt is sent, you can reorder it as many times as you'd like. When you reorder the prompt, its send date will automatically update.
The best part? The order in which prompts are answered and stories are recorded won’t affect the final layout of your book. Learn more about how to rearrange your stories here.
Here’s how to reorder your prompts:
Log in to https://web.remento.co/
You should be on the Prompts page.
💡Note: Prompts can only be rearranged within the ‘To be sent’ section
If you’re using a computer, laptop, or device with a mouse: Click and hold anywhere on the prompt, then drag it to reorder it:
If you’re using a touchscreen: Tap and hold the six-dot icon towards the right of the prompt, then drag it to reorder it:
✍️ Once a prompt has been sent, its order cannot be changed. This is because those prompts automatically appear in the order in which they were sent. Prompts can only be rearranged within the ‘To be sent’ section
Frequently Asked Questions
Can I upload videos to Remento?
At this time, Remento doesn’t support uploading existing videos. If this is a feature you’d like to see, let us know by emailing our support team—your feedback helps guide what we build next.
Is there a limit to the number of prompts I can answer?
There’s no limit! You can answer as many prompts as you’d like and later choose which ones you want to include in your book.
Can I add more than one photo to a prompt?
You can add one photo when answering a prompt. However, after the story has been recorded, you’ll have the option to add additional photos to enhance and personalize it further.
Can I record a story without prompts?
Currently, you’ll need a prompt to record a story. If you’d rather not focus on a specific memory, you can create a general or custom prompt to tell your story more freely—like “Share anything that’s on your mind today” or “Tell a story that’s important to you.”
How long can a recording be?
Each recording can be up to 30 minutes long. If your story takes more time, you’re welcome to continue it in another prompt or create a follow-up recording.
Can I change prompts after I've added them?
Yes! You can edit any prompt in the "To be sent" section. Simply tap the edit button (pencil icon), adjust the question or swap the photo, and save your changes. Once a prompt has been sent to your storyteller, it cannot be modified