Technical troubleshooting
11 articles
What do I do if I decline camera/microphone permissions?
What do I do if I experience an error uploading my video?
What do I do if I see "Private browser detected"?
What do I do if I see a "Story processing..." screen?
How do I change my storyteller's email address?
Can I use the Remento iPhone app to create my Remento Book?
How do I change my email address as a host?
Why didn't my storyteller didn't receive their welcome email?
I'm having trouble registering my second storyteller after purchasing the bundle
Setting up accounts from a Bundle purchase
How do I update the time zone of my Remento account?