Quick overview: Your storytelling journey starts here
When you start a new project as a host, Remento guides you through a personalized onboarding experience designed to create the perfect storytelling environment for your loved one. Think of yourself as a memory curator - you're creating the conditions for beautiful stories to emerge naturally.
Here's what happens next:
Set up their preferences - Name, contact details, and delivery schedule
Personalize their experience - Tell us about them so we can craft perfect prompts
Review custom prompts - See the questions we've selected specifically for them
Manage ongoing prompts - Control their storytelling journey week by week
⚙️ Set up your storyteller's preferences
Their personal details
Full name: How they prefer to be addressed in prompts and written stories
Email address: Where they'll receive weekly storytelling invitations
Phone number (optional): Backup delivery via text message for important updates
💡 Pro tip: Use their preferred name style - if Grandma goes by "Betty" instead of "Elizabeth," use Betty. This makes every prompt feel personally crafted for them.
Choose their perfect schedule
How often should they receive new prompts? Remento sends prompts every Wednesday by default, but you can adjust this to match your storyteller's pace. Weekly works well for most people, giving them time to reflect without losing momentum.
What day and time works best for them?
Consider their routine - morning people might prefer Tuesday at 9 AM to think about their response during the week. Choose the day and time based on their timezone and when they're most reflective.
✨Personalize their storytelling experience
To create prompts that help your storyteller record meaningful and personal stories, we need to understand a little more about who they are and what makes them special. You'll find the "Personalized prompts" option in your Prompts tab if you skipped this during onboarding.
Go to the Prompts tab in your dashboard
Click on the 🪄 Personalize prompts" section
Answer the guided questions about your storyteller
Submit all answers when complete
Review the 10 custom recommendations our system generates
Select the prompts you'd like to add to your storyteller's queue
💡Remember: you can always add, edit, or remove prompts later
📝 Managing your prompts going forward
In your Prompts tab, you'll see:
Sent - Prompts that have already been delivered to your storyteller
To be sent - Your personalized prompts are waiting in the queue
You can always:
Add more prompts using the "Add prompts". Or click on "Personalized prompts" if you have not taken the questionnaire
Reorder the queue to prioritize certain stories
Edit prompts before they're sent
Generate new personalized prompts as you learn what resonates with your storyteller
Ask follow-up questions based on your storyteller's recordings
To learn more about adding prompts, please refer to 🔗 How to Add and Manage Prompts
Frequently Asked Questions
Can I update my personalization answers later?
Yes, you can update your answers! The personalization questionnaire can be retaken whenever you want to refine or add more information about your storyteller.
Can I edit or manage the prompts after adding them to the queue?
Absolutely! Once you've selected prompts from your personalized recommendations and added them to your storyteller's queue, you have full control over them.
Can other family members listen to the stories?
Yes! You can invite family members as collaborators who can listen, react, and even suggest prompts. Many families make this a multi-generational experience.
If I add multiple storytellers, do I pay multiple renewal fees?
No! One renewal fee covers all storytellers on your account, no matter how many you add.
What if my storyteller wants to record but isn't comfortable with technology?
You can help them record using your own account. You can even sit with them during their first recording to help them get comfortable.
What if my storyteller doesn't like the prompts I chose?
They can skip any prompt and suggest their own topics. You can also change prompts anytime from your dashboard.
What devices can my storyteller use?
Any device with internet and a camera/microphone - smartphones, tablets, laptops, or desktop computers.