Prompts are at the core of the Remento experience. They allow hosts and collaborators to enable storytellers to capture the most meaningful stories.
If you are a project host, visit 🔗 Getting started as a Host
If you are a collaborator, visit 🔗 Getting Started as a Collaborator
What types of prompts can I add?
✍️ Custom Prompts – Create the perfect prompts using three flexible methods:
📝 Write Your Own – Craft original prompts tailored to your family’s unique history, inside jokes, or relationships.
📷 Upload Photos – Inspire stories by attaching meaningful photos of special moments, people, or places.
🪄 Personalizing Prompts - Generate prompts by answering a few simple questions about your storyteller
💡 Choose from Question Bank – Explore our expert-designed questions developed with memory scientists and storytellers.
🗳️ Poll Prompts - Create polls where family and friends vote on what stories they most want to hear. Transform prompt selection into a collaborative family experience where everyone has a voice in shaping the narrative.
How do I add prompts?
✍️ Custom Prompts
Create completely original questions tailored to your family's unique history, inside jokes, or specific relationships. These often produce the most intimate and meaningful responses.
Navigate to your Prompts tab and select Add prompts to begin crafting your storyteller's journey.
📝 Write Your Own
Select “+ Add Prompts,” then choose “Add a question.”
Tap "Write a prompt"
Write the question you wish to ask your storyteller
Once done, tap "Add question" to add it to your queue
📸 Photo Prompts
Select “+ Add Prompts,” then choose “Add a question.”
Tap "Upload photo" and choose the images you wish to add as prompts
Edit the prompt by adding your own questions or selecting from suggested ones that pair well with photos.
Add the new prompts to your queue.
🪄 Personalizing Prompts
Select “+ Add Prompts,” then choose “Add a question.”
Choose any personalized prompt suggestions
In case you have not taken personalization questionnaire, click "Or create personalized questions" to generate prompts
Review the prompts, select your favorites, and add them to your storyteller’s queue
Note: You can access the personalization questionnaire at any point from the Prompts page to update your answers or complete it.
💡 Choose from the Question Bank
Select “+ Add Prompts,” then choose “Add a question.”
Browse the Remento question bank
Once you're happy with the prompts, click Next
Review all your selections and edit as needed
Tap Add # prompts to queue
🗳️ Polling prompts: Let the whole family decide together
📊Start a Poll
Go to the Prompts tab, select Add Prompts, then choose Create a Poll. You’ll see two expert-curated prompts to begin with.
🖋️Customize
Keep Remento’s suggested questions, shuffle for new ones, or replace either with your own custom prompt.
🎉Launch & Share
Review your poll, make edits, then share the voting link with family. They’ll have 24 hours to cast their votes.
✨Want to know more about polls? Visit 🔗 What is a poll, and how do I create one?
How do I edit a prompt?
Log in to Remento.
Go to the To be sent section and open the prompt you’d like to edit.
Edit the question as needed, then select Save.
To add photos, tap the horizontal three-dot menu (⋯) in the corner of the prompt.
Choose an image, then tap Save when finished.
How do I delete a prompt?
Here's how you can delete a prompt from either the 'In progress' or 'To be sent' sections of your upcoming prompts:
Log in to Remento.
Navigate to the Prompts page
Find the specific prompt under the "Sent" or "To be sent" categories
Tap to open the prompt, then the horizontal three-dot menu (⋯)
Select Delete prompt
In the confirmation dialogue, press the Delete prompt to finalize the action
How do I reorder prompts?
Remento is built to be flexible to your needs and desires. This means that before a prompt is sent, you can reorder it as many times as you'd like. When you reorder the prompt, its send date will automatically update.
The best part? The order in which prompts are answered and stories are recorded won’t affect the final layout of your book. Learn more about how to rearrange your stories here.
Here’s how to reorder your prompts:
Log in to https://web.remento.co/
You should be on the Prompts page.
💡Note: Prompts can only be rearranged within the ‘To be sent’ section
If you’re using a computer, laptop, or device with a mouse: Click and hold anywhere on the prompt, then drag it to reorder it:
If you’re using a touchscreen: Tap and hold the six-dot icon towards the right of the prompt, then drag it to reorder it:
✍️ Once a prompt has been sent, its order cannot be changed. This is because those prompts automatically appear in the order in which they were sent. Prompts can only be rearranged within the ‘To be sent’ section
Frequently Asked Questions
Can I upload videos to Remento?
At this time, Remento doesn’t support uploading existing videos. If this is a feature you’d like to see, let us know by emailing our support team—your feedback helps guide what we build next.
Is there a limit to the number of prompts I can answer?
There’s no limit! You can answer as many prompts as you’d like and later choose which ones you want to include in your book.
Can I add more than one photo to a prompt?
You can add one photo when answering a prompt. However, after the story has been recorded, you’ll have the option to add additional photos to enhance and personalize it further.
Can I record a story without prompts?
Currently, you’ll need a prompt to record a story. If you’d rather not focus on a specific memory, you can create a general or custom prompt to tell your story more freely—like “Share anything that’s on your mind today” or “Tell a story that’s important to you.”
How long can a recording be?
Each recording can be up to 30 minutes long. If your story takes more time, you’re welcome to continue it in another prompt or create a follow-up recording.
Can I change prompts after I've added them?
Yes! You can edit any prompt in the "To be sent" section. Simply tap the edit button (pencil icon), adjust the question or swap the photo, and save your changes. Once a prompt has been sent to your storyteller, it cannot be modified