Skip to main content

What happens if I don't renew my Remento subscription?

Updated over 2 weeks ago

Here's the key thing: Remento isn't like other subscriptions. After your first year, you keep everything.

Features you can access without a subscription

  • Scan QR codes in your book

  • Play all your recordings

  • Order additional copies of your book

  • Create new books from your existing stories

  • Download everything

Features you need a subscription to use

  • Record new stories

  • Add new prompts

  • Edit existing stories

  • Use our Speech-to-Story™ technology

  • Start new projects

  • Add new Storytellers

Full list of features

Features

No active subscription

Active subscription

View existing recordings

✔️

✔️

Read existing stories

✔️

✔️

Order books

✔️

✔️

Send new prompts

✔️

Record new stories

✔️

Edit existing stories

✔️

Use AI- writing assistant

✔️

Add, remove, or change photos

✔️

Start new projects for an existing storyteller

✔️

Add new storytellers

✔️

Reactivating your account

Changed your mind? At any point in the future, you can reactivate your subscription, which will re-enable all disabeled features.


FAQs

If I cancel my subscription, when do I lose access to features?

You retain full access to all features until your paid subscription period ends, even if you cancel before that date.

Will the QR codes in my book work if I cancel my Remento subscription?

Yes, you can still access your original recordings by scanning the QR codes in your printed Remento book.

Can I still order more books and send copies to family and friends?

Yes, you can order copies of your book anytime.

Can I resubscribe after canceling?

Yes, you can resubscribe anytime to regain full access to all features. Your new subscription will start on the day of your renewal.

Can a subscription be paused?

No, we don’t offer a specific pause functionality.

Will I lose my stories if I don't renew?

No, all your existing stories and projects remain safely stored and viewable.

Need more help? Send us an email at <a href="mailto:support@remento.co" target="_blank" rel="nofollow noopener noreferrer">support@remento.co</a>

Did this answer your question?