Features you'll lose access to if you cancel your subscription
Without renewal, some features will become unavailable to you an your invited collaborators:
Record new stories
Add new prompts
Edit existing stories
Use our Speech-to-Story™ technology
Start new projects
Add new Storytellers
What you can still do if you cancel your subscription
Even without an active subscription, you can:
Order additional copies of your existing books
Create new books from your existing stories
Scan the QR codes printed in your book to view all previously recorded content
Here's a full list:
Features | No active subscription | Active subscription |
View existing recordings | ✔️ | ✔️ |
Read existing stories | ✔️ | ✔️ |
Order books | ✔️ | ✔️ |
Send new prompts | ❌ | ✔️ |
Record new stories | ❌ | ✔️ |
Edit existing stories | ❌ | ✔️ |
Use AI- writing assistant | ❌ | ✔️ |
Add, remove, or change photos | ❌ | ✔️ |
Start new projects for an existing storyteller | ❌ | ✔️ |
Add new storytellers | ❌ | ✔️ |
Reactivating your account
Changed your mind? Your family's book is never truly closed:
You can resubscribe at any time
Reactivation restores full access to all features
Your new subscription starts on the day you renew
All your content will be right where you left it
💡 Need more help? Get support from our friendly customer support team by sending us an email at support@remento.co
FAQs
If I cancel my subscription, when do I lose access to features?
You retain full access to all features until your paid subscription period ends, even if you cancel before that date.
Will the QR codes in my book work if I cancel my Remento subscription?
Yes, you can still access your original recordings by scanning the QR codes in your printed Remento book.
Can I still order more books and send copies to family and friends?
Yes, you can order copies of your book anytime.
Can I resubscribe after canceling?
Yes, you can resubscribe anytime to regain full access to all features. Your new subscription will start on the day of your renewal.
Can a subscription be paused?
No, we don’t offer a specific pause functionality.
Will I lose my stories if I don't renew?
No, all your existing stories and projects remain safely stored and viewable.